privacy policy

Cince Arts is a brand owned by the freelance artist, Chloe Ince, and this website is hosted by Squarespace. This website is committed on respecting and safeguarding those who visit, browse and purchase from this website, www.cincearts.com. This website and Brand are based in United Kingdom and will comply with GDPR.

Cincearts.com, under Squarespace have policies in place to comply with the GDPR – the General Data Protection Regulation (EU). Please read GDPR and Squarespace for more information.

Please read this Privacy Policy carefully to understand how we collect, use and protect your personal data. We will only use your data in accordance with this policy and applicable data protection laws.

Why and when we collect your data:

  • To process your enquiry and orders with the highest level of customer service.

  • To complete orders and process payments, provided through a secure payment system (provide by Squarespace, Stripe and PayPal).

  • Process refunds in compliance with our Refund Policy.

  • Data relating to the website analytics is ONLY shared with Squarespace (our website hosting provider) to ensure the best experience when using this website. Sensitive card data is never handled by Cince Arts and Squarespace, we don not have access to this information.

  • We will not email you, unless consent is provided (through orders, refunds and an enquiry).

Visitors to this website:

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics:

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

For Customers:

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Payments:

Our wesbite hosting provide, Squarespace, uses Stripe and Paypal for processing payments. Both Stripe and Paypal are PCI compliant (PCI-DSS compliance is a security standard for companies and organizations that handle payment information from consumers.)

All of Squarespace's built-in Commerce tools are compliant. Sensitive card data is never handled by Squarespace. It goes directly to the payment processor’s servers; Squarespace doesn’t have access to this information.

Emails:

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts:

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Where can I find more information?